Privacy Policy
This Privacy Policy describes how CoastToCoastWin (“we”, “us”, “our”) collects, uses, stores and safeguards personal information from adults in Canada who access weekly number sessions and related materials through our website at coasttocoastwin.com.
1. Scope and legal age
This policy applies to visitors and registered participants who are at least 19 years old or who meet the minimum participation age in their province or territory in Canada. By using this website, you confirm that you meet the age criteria and that you understand this Privacy Policy.
2. Categories of information we collect
We collect information that you provide directly and certain technical data generated during your use of the website. Depending on how you interact with CoastToCoastWin, we may collect:
- Contact information, such as your name and email address when you create a profile or submit a contact request.
- Account-related data, such as hashed or tokenised login information, communication preferences and your province or territory of residence.
- Technical and device information, including IP address, browser version, operating system, time zone and general usage metrics.
- Interaction data, such as pages viewed, time spent on pages, referral links and basic engagement patterns.
3. How we use personal information
We use personal information for the following purposes:
- To provide and maintain access to weekly number session information and associated website features.
- To respond to questions sent through our communication channels.
- To share service updates, technical notices, and important safety or regulatory information.
- To assess website performance, resolve technical issues and refine the layout of our pages.
- To support responsible play messaging and compliance obligations in Canada.
4. Legal basis and consent
We rely on your consent, our legitimate interests in maintaining and improving the website, and our responsibility to meet relevant regulatory expectations in Canada. Where consent is required, such as for specific cookies or optional notifications, you may withdraw it at any time by following the steps outlined in this policy or by contacting us.
5. Cookies and similar technologies
We use cookies and other local storage tools to remember basic preferences, maintain secure access processes and understand general visitor behaviour. More information is available in our Cookie Policy, which forms part of this Privacy Policy.
6. Data sharing and service providers
We do not sell personal information to third parties. We may share information with selected service providers that handle hosting, email delivery, security monitoring, analytics or similar operational tasks. These providers must manage personal information in line with contractual protections and relevant privacy laws.
Information may also be shared if required by legislation, legal proceedings, regulatory authorities or when necessary to protect our rights, participant rights or the proper functioning of the service.
7. International and intra-Canadian data transfers
Personal information may be stored or processed in locations within or outside the province of Québec, as well as in other Canadian provinces or territories. Some jurisdictions may have different privacy rules. Regardless of location, we apply reasonable measures to protect personal information and maintain standards consistent with this policy.
8. Data retention
We retain personal information only as long as necessary for the purposes described in this policy, including to meet legal, regulatory, accounting or reporting obligations. Once retention is no longer appropriate, we take steps to delete or anonymise the information securely.
9. Security measures
We implement administrative, technical and physical safeguards aimed at protecting personal information against loss, misuse, unauthorised access, disclosure, modification or destruction. These may include encryption, access restrictions, monitoring, duty separation and staff awareness measures. While no method of transmission or storage is entirely without risk, we work to maintain security proportional to the sensitivity of the information.
10. Your privacy rights
Depending on the laws applicable to you, you may have rights to request access to your personal information, correct inaccuracies, request deletion, or object to certain types of processing. You may also have rights to data portability or to request restrictions in specific circumstances.
To exercise your rights, please contact us using the details provided below. We may need to confirm your identity to protect your information before responding.
11. Minors and age restrictions
CoastToCoastWin is intended only for adults who meet the legal age requirement in their province or territory. We do not knowingly collect personal information from minors. If we become aware that information has been collected from someone who does not meet the required age, we will take reasonable steps to remove it.
12. Links to external resources
Our website may feature links to independent organisations, such as responsible play services and regulatory bodies. These third-party sites have their own privacy practices. We recommend reviewing their privacy policies before sharing personal information.
13. Contact details
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us through the page at /relay-contact. Please provide enough detail so we can understand your request and respond appropriately.
14. Updates to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, legal obligations or website functionality. The “Last updated” date below shows the most recent revision. We encourage you to review this page regularly.